Terms of service

Last updated: September 27, 2026

These Terms of Service govern your access to and use of westbrook-lighting.com and any purchase made from Westbrook Lighting.

The website and store are operated by NOAVENTI LLC, a Wyoming limited liability company doing business as Westbrook Lighting.

Throughout these Terms, “Westbrook Lighting,” “we,” “us,” and “our” refer to NOAVENTI LLC.

By visiting our website, creating an account, or purchasing a product, you agree to these Terms of Service, our Privacy Policy, Refund and Return Policy, and Shipping Policy.

1. Business information

NOAVENTI LLC
Doing business as Westbrook Lighting
30 N Gould St, STE R
Sheridan, WY 82801
United States

Wyoming Filing ID: 2026-002048486
EIN: 37-2245328
Website: westbrook-lighting.com
Email: support@westbrook-lighting.com
Telephone: +1 720 803 05 70

2. Eligibility

You must be at least the age of majority in your state of residence to place an order.

By using our website, you represent that you have the legal capacity to enter into a binding agreement.

You may not use our website or products for any unlawful or unauthorized purpose.

3. Online store platform

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell products and services to you.

Your use of Shopify-powered features may also be subject to Shopify’s applicable terms and privacy practices.

4. Product information

We make reasonable efforts to display product descriptions, specifications, dimensions, finishes, colors, components, compatibility information, and photographs accurately.

However:

Colors and finishes may appear slightly different depending on screen settings, lighting conditions, and photography.
Minor variations in finish, texture, dimensions, or appearance may occur between individual products.
Product packaging may differ from photographs.
Measurements may be subject to reasonable manufacturing tolerances.

Customers should review the dimensions, specifications, installation requirements, and compatibility information displayed on the relevant product page before purchasing.

We may make reasonable changes to product packaging or components where necessary, provided that the product remains substantially consistent with its description.

5. Installation, compatibility, and product use

Light fixtures and related products must be installed and used according to the instructions provided with the product and applicable local electrical codes.

Before installation, you should inspect the product and confirm that:

The product is the model and finish ordered.
All required components are present.
The product dimensions and electrical requirements are suitable for the intended installation.
There is no visible shipping damage.

Hardwired fixtures should be installed by a licensed electrician where required by local codes.

Westbrook Lighting is not responsible for damage caused by improper installation, misuse, unauthorized modification, improper maintenance, or use inconsistent with the product instructions.

Nothing in this section excludes or limits rights or remedies that cannot legally be excluded.

6. Prices and currency

Unless clearly indicated otherwise, prices on westbrook-lighting.com are displayed in U.S. dollars (USD).

Prices may change without notice. A price change will not affect an order already accepted by us.

The total amount payable, including any applicable taxes and shipping charges, will be displayed before you complete your order.

Your financial institution may apply currency conversion or international transaction fees where applicable. These charges are outside our control.

7. Taxes

Applicable sales taxes may be calculated and charged at checkout based on the order, shipping destination, and applicable laws.

Any taxes collected by Westbrook Lighting will be displayed before payment.

8. Orders

Submitting an order is an offer to purchase the products in your cart.

An automated order confirmation acknowledges that we received your order but does not necessarily mean that the order has been accepted.

We may reject, limit, or cancel an order for legitimate reasons including:

Product unavailability
Pricing or description errors
Suspected fraud or unauthorized activity
Payment authorization failure
Shipping restrictions
Orders placed for unauthorized resale

If we cancel an order after payment has been collected, we will refund the amount paid for the cancelled item or order.

9. Payment

You agree to provide current, complete, and accurate payment and billing information.

Available payment methods will be displayed at checkout.

Payment services may be provided by Shopify or other third-party payment providers.

We do not control payment-provider approval decisions, security checks, holds, or processing times.

10. Order changes and cancellations

Contact support@westbrook-lighting.com as soon as possible if you need to change or cancel an order.

We will make reasonable efforts to accommodate your request, but we cannot guarantee changes or cancellations once fulfillment has begun.

If an order can no longer be cancelled, you may request an eligible return after delivery in accordance with our Refund and Return Policy.

11. Shipping and delivery

Westbrook Lighting currently ships to eligible addresses within the contiguous United States (the 48 mainland states and Washington, D.C.). We do not ship to Alaska, Hawaii, U.S. territories or military addresses (APO, FPO, DPO).

Orders are generally processed within 1–3 business days.

Estimated delivery after processing is generally 5–9 business days.

Estimated total delivery time is therefore generally 6–12 business days from the date the order is placed.

These are estimated delivery periods and are not guaranteed delivery dates.

Shipping may be affected by carrier delays, weather conditions, public holidays, address issues, high-volume periods, transportation disruptions, or other circumstances outside our reasonable control.

Applicable shipping charges and available shipping options are displayed at checkout.

Complete shipping terms are provided in our Shipping Policy.

12. Shipping address

You are responsible for providing a complete and accurate shipping address when placing your order.

We will make reasonable efforts to update the address before fulfillment begins, but we cannot guarantee changes after fulfillment has started.

Additional shipping costs resulting from an incorrect customer-provided address, refused delivery, or unclaimed shipment may apply where permitted by law.

13. Returns and refunds

Returns, refunds, exchanges, and product-related claims are governed by our Refund and Return Policy.

Eligible return requests may be submitted within 30 calendar days after delivery.

For change-of-mind returns, products must generally be unused, uninstalled, and returned in accordance with the conditions stated in our Refund and Return Policy.

Customers are responsible for return shipping costs for eligible change-of-mind returns.

If a product arrives damaged, defective, incorrect, or incomplete, contact support@westbrook-lighting.com so that we can review the issue and provide an appropriate resolution.

Approved refunds are issued to the original payment method and are generally initiated within 10 business days after we receive and inspect the returned product.

Complete eligibility requirements, return instructions, costs, and refund procedures are provided in our Refund and Return Policy.

Nothing in these Terms or our Refund and Return Policy limits any mandatory consumer right or remedy.

14. Promotions and discounts

Discount codes, bundles, gifts, and promotional offers:

May be subject to separate conditions.
May have expiration dates.
May be limited to certain products, customers, quantities, or promotional periods.
May not be combined unless expressly permitted.
Have no cash value.
May be modified or withdrawn before an order is placed.

If part of a promotional or bundled order is returned, the refund may be adjusted in accordance with the conditions disclosed in our Refund and Return Policy.

15. Reviews and user content

If you submit a review, photograph, video, comment, testimonial, or other content, you confirm that:

You own the content or have permission to submit it.
The content accurately reflects your experience.
The content does not violate any law or third-party right.
The content is not fraudulent, misleading, defamatory, threatening, or unlawful.

You grant Westbrook Lighting a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, display, and distribute submitted content for website, customer service, advertising, and promotional purposes, subject to applicable law.

We may remove or decline to publish content that violates these Terms.

16. Intellectual property

The website and its content, including branding, logos, product names, photographs, videos, graphics, text, layouts, and designs, are owned by or licensed to NOAVENTI LLC and are protected by applicable intellectual-property laws.

You may use the website only for personal, non-commercial shopping purposes.

You may not copy, reproduce, distribute, sell, scrape, modify, exploit, or create derivative works from our content without prior written permission.

17. Prohibited conduct

You may not:

Use the website for unlawful, fraudulent, or abusive purposes.
Interfere with website security or operation.
Introduce malware, malicious code, or automated attacks.
Attempt unauthorized access to accounts, systems, or data.
Use automated tools to scrape or extract website content without permission.
Impersonate another person.
Submit false payment, billing, shipping, or account information.
Use our products, content, or services to violate third-party rights.

18. Third-party services and links

Our website may use or link to third-party services, including payment processors, social networks, analytics services, review platforms, and shipping or tracking services.

We do not control third-party websites or services and are not responsible for their availability, content, security, or privacy practices.

Your use of a third-party service may be subject to that provider’s own terms and policies.

19. Errors and inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, shipping charges, delivery estimates, or availability.

We may correct errors or update information where reasonably necessary.

Where legally permitted, we may cancel an affected order. If an order is cancelled after payment has been collected, the amount paid for the affected item or order will be refunded.

20. Product warranties and consumer guarantees

Products are covered by any warranty expressly stated by Westbrook Lighting and by any mandatory warranty, statutory guarantee, or consumer protection that applies under law.

Nothing in these Terms excludes, limits, or replaces any mandatory consumer right relating to defective, unsafe, materially misdescribed, or undelivered products.

21. Limitation of liability

To the fullest extent permitted by applicable law, NOAVENTI LLC and Westbrook Lighting will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or products.

Where liability cannot legally be excluded, it will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable mandatory consumer protections.

22. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless NOAVENTI LLC, Westbrook Lighting, and their officers, employees, contractors, and service providers from claims, liabilities, losses, and reasonable expenses arising from:

Your unlawful use of the website.
Your violation of these Terms.
Your infringement of another person’s rights.

This section does not apply to claims caused by our own unlawful conduct.

23. Events outside our reasonable control

We are not responsible for delays or failures caused by events outside our reasonable control, including severe weather, natural disasters, transportation interruptions, carrier disruptions, governmental actions, infrastructure failures, labor disputes, or other comparable events.

This provision does not limit mandatory rights concerning delivery, refunds, or other statutory remedies.

24. Consumer rights

Customers may have additional rights under applicable federal or state consumer protection laws.

These Terms are intended to supplement, not replace, those rights.

Where any provision of these Terms conflicts with a mandatory consumer right, the mandatory consumer right will apply.

25. Governing law

These Terms are governed by the laws of the State of Wyoming and applicable federal laws of the United States, without regard to conflict-of-law principles.

However, if you are a consumer, this choice of law does not deprive you of mandatory protections available under the laws of your state of residence.

26. Dispute resolution

If you have a concern regarding an order, product, or these Terms, please contact support@westbrook-lighting.com so that we have an opportunity to review and resolve the matter.

Nothing in these Terms prevents you from:

Exercising a mandatory consumer right.
Bringing an eligible claim before a competent court.
Filing a complaint with an applicable consumer protection or regulatory authority.
Seeking any other remedy available under applicable law.

27. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will apply to the maximum extent permitted by law and the remaining provisions will remain effective.

28. No waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

29. Changes to these Terms

We may update these Terms from time to time to reflect changes to our business, services, or legal obligations.

Changes will apply from the date the revised Terms are posted.

Changes will not retroactively alter an order already accepted unless required by law or agreed with you.

30. Contact information

Questions about these Terms may be sent to: