Terms of sale

Last updated: September 27, 2026

These Terms of Sale apply to purchases made through westbrook-lighting.com.

Westbrook Lighting is operated by:

NOAVENTI LLC
Doing business as Westbrook Lighting
30 N Gould St, STE R
Sheridan, WY 82801
United States

Wyoming Filing ID: 2026-002048486
EIN: 37-2245328
Email: support@westbrook-lighting.com
Telephone: +1 720 803 05 70

By placing an order with Westbrook Lighting, you agree to these Terms of Sale together with our Terms of Service, Shipping Policy, Refund and Return Policy, and Privacy Policy.

1. Products

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, finishes, specifications, and other information displayed on our website are accurate.

Colors and finishes may appear slightly different depending on screen settings, lighting, photography, and reasonable manufacturing variations.

Customers should review the product specifications, dimensions, electrical requirements, and compatibility information before purchasing and before installation.

2. Prices and currency

Prices on westbrook-lighting.com are displayed in U.S. dollars (USD) unless otherwise indicated.

The price applicable to your order is the price displayed at checkout when the order is submitted.

Applicable taxes and shipping charges, if any, will be shown before payment.

We may change prices at any time, but price changes will not affect orders already accepted by us.

3. Orders

Submitting an order constitutes an offer to purchase the selected products.

After placing an order, you will receive an order confirmation.

We may cancel or refuse an order for legitimate reasons such as:

Product unavailability
Incorrect pricing or product information
Payment authorization failure
Suspected fraud or unauthorized activity
Shipping restrictions

If we cancel an order after payment has been collected, the amount paid for the cancelled product or order will be refunded.

4. Payment

Available payment methods are displayed at checkout.

Payment must be successfully authorized before an order can be fulfilled.

Payments may be processed by Shopify or other third-party payment providers available through our checkout.

5. Shipping

Westbrook Lighting currently ships to eligible addresses within the contiguous United States (the 48 mainland states and Washington, D.C.). We do not ship to Alaska, Hawaii, U.S. territories or military addresses (APO, FPO, DPO).

Orders are generally processed within 1–3 business days.

Estimated transit time after processing is generally 5–9 business days.

The estimated total delivery time is therefore generally 6–12 business days from the date the order is placed.

We offer free standard shipping on orders of $75 USD or more.

For orders below $75 USD, a flat shipping charge of $4.95 USD applies and is displayed at checkout before payment.

Complete shipping conditions are available in our Shipping Policy.

6. Order changes and cancellations

If you need to change or cancel an order, contact support@westbrook-lighting.com as soon as possible.

We will make reasonable efforts to accommodate the request before fulfillment begins.

We cannot guarantee that an order can be changed or cancelled once fulfillment has started or the order has shipped.

If cancellation is no longer possible, an eligible return may be requested after delivery in accordance with our Refund and Return Policy.

7. Inspection before installation

Please inspect your product after delivery and before installation or connection to an electrical supply.

Confirm that:

You received the correct product and finish.
The product has no visible damage.
All required components are present.
The dimensions and electrical requirements are suitable for your installation.

If the product appears damaged, defective, incorrect, or incomplete, contact support@westbrook-lighting.com before installation whenever reasonably possible.

Installation does not remove any mandatory consumer rights relating to defective or incorrectly supplied products.

8. Returns

Eligible return requests may be made within 30 calendar days after delivery.

For a change-of-mind return, the product must generally be unused, uninstalled, unmodified, complete, and in a condition suitable for resale.

Customers are responsible for return shipping costs for change-of-mind returns.

We do not charge a restocking fee for eligible returns.

You must contact us before returning a product.

The return address will be provided by our customer service team after your return request has been approved.

Complete return conditions are set out in our Refund and Return Policy.

9. Damaged, defective, or incorrect products

If a product arrives damaged, defective, incorrect, or incomplete, contact support@westbrook-lighting.com with your order number and information showing the issue.

Where the claim is confirmed, we will provide an appropriate resolution, which may include a replacement, replacement component, refund, or another remedy required by applicable law.

Where we require the return of a confirmed damaged, defective, or incorrectly supplied product, Westbrook Lighting will cover the applicable return shipping cost.

10. Refunds

Once we receive an eligible returned product, we will inspect it and notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method within 10 business days after we receive and inspect the returned product.

Your bank, card issuer, or payment provider may require additional time to post the refund to your account after it has been issued.

Complete refund conditions are set out in our Refund and Return Policy.

11. Promotions and discounts

Promotional offers, discount codes, bundles, and free gifts may be subject to additional conditions displayed with the offer.

Promotions may:

Apply only to selected products.
Have an expiration date.
Require a minimum purchase.
Be limited to one use per customer or order.
Be non-combinable with other promotions.

Promotional conditions applicable at the time an order is placed will apply to that order.

12. Product installation and use

Light fixtures and related products should be installed according to the instructions supplied with the product and applicable local electrical codes.

Hardwired fixtures should be installed by a licensed electrician where required by local codes.

Damage resulting from improper installation, misuse, unauthorized modification, or failure to follow the product instructions is not considered a manufacturing defect.

This does not limit any mandatory consumer right or statutory remedy.