Privacy policy

Last updated: September 27, 2026

This Privacy Policy describes how NOAVENTI LLC, doing business as Westbrook Lighting (“Westbrook Lighting,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit westbrook-lighting.com, use our services, make a purchase, or otherwise communicate with us.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Who we are

The Westbrook Lighting online store is operated by:

NOAVENTI LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States

Wyoming Filing ID: 2026-002048486
EIN: 37-2245328
Website: westbrook-lighting.com
Email: support@westbrook-lighting.com
Telephone: +1 720 803 05 70

For privacy-related requests, you may contact us at support@westbrook-lighting.com.

2. Personal information we collect

Depending on how you interact with our website, we may collect the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, email address, and telephone number.

  • Order and transaction information, including products purchased, order value, payment status, returns, refunds, and customer service history.

  • Payment information. Payments are processed by third-party payment processors. We generally do not directly store complete credit or debit card numbers.

  • Account information, including login credentials, account preferences, saved addresses, and order history.

  • Device and usage information, including your IP address, browser type, device type, operating system, pages viewed, referring website, interactions with our website, and approximate location derived from your IP address.

  • Marketing information, including your email or SMS subscription status, marketing preferences, interactions with advertisements, and engagement with our messages.

  • Customer service information, including messages, photographs, attachments, reviews, and other information you voluntarily provide to us.

  • Fraud-prevention information, including device identifiers, transaction patterns, payment verification results, and information used to identify potentially fraudulent activity.

3. How we collect information

We collect personal information:

  • Directly from you when you place an order, create an account, subscribe to marketing, contact customer service, submit a review, or complete a form.

  • Automatically through cookies, pixels, tags, analytics technologies, and similar tools when you browse or interact with our website.

  • From service providers such as Shopify, payment processors, fulfillment partners, shipping carriers, analytics providers, advertising platforms, fraud-prevention providers, and customer support platforms.

  • From advertising and marketing partners where permitted by applicable law.

4. How we use personal information

We may use personal information to:

  • Process, verify, fulfill, and deliver orders.

  • Process payments, refunds, returns, replacements, and cancellations.

  • Provide order confirmations, shipping updates, tracking information, and customer service.

  • Create and manage customer accounts.

  • Detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity.

  • Improve our website, products, services, advertising, and customer experience.

  • Measure website activity and advertising performance.

  • Personalize content, product recommendations, and advertisements.

  • Send marketing emails or messages where permitted by law and according to your preferences.

  • Comply with legal, tax, accounting, regulatory, and contractual obligations.

  • Establish, exercise, or defend legal claims.

  • Protect the rights, safety, and property of Westbrook Lighting, our customers, and others.

5. Consent and legal grounds

Where applicable, we process personal information based on one or more of the following grounds:

  • Your consent.

  • The performance of a contract with you, including processing and delivering your order.

  • Compliance with a legal obligation.

  • Our legitimate business interests, where permitted by applicable law.

  • Other grounds permitted under applicable law.

Where consent is required, you may withdraw it at any time, subject to legal or contractual restrictions and reasonable notice.

6. Cookies and tracking technologies

We and our service providers may use cookies, pixels, tags, software development kits, and similar technologies to:

  • Operate essential website functions.

  • Remember your preferences and shopping cart.

  • Measure traffic and website performance.

  • Understand how customers use our website.

  • Prevent fraud and improve security.

  • Personalize content and advertising.

  • Measure advertising conversions and campaign performance.

Some cookies are necessary for the website to function. Others may be optional depending on your location and applicable law.

You can manage cookies through your browser settings and, where available, through our cookie preference tool.

Disabling certain cookies may affect website functionality.

7. Advertising and analytics

We may use advertising and analytics services provided by companies such as Shopify, Google, Meta, Microsoft, and similar providers.

These providers may collect information about your activity on our website and other websites to measure advertising performance or provide personalized advertising, where permitted by applicable law.

Depending on your location and applicable privacy laws, you may be able to limit certain advertising or analytics technologies through our cookie preference tool, browser settings, recognized opt-out mechanisms, or by contacting us at support@westbrook-lighting.com.

8. How we disclose personal information

We may disclose personal information to:

  • Shopify and other ecommerce platform providers.

  • Payment processors and financial institutions.

  • Warehouses, suppliers, manufacturers, fulfillment providers, and shipping carriers.

  • Customer support, email, SMS, review, and communication platforms.

  • Analytics, advertising, and marketing providers.

  • Fraud-prevention, cybersecurity, and identity-verification providers.

  • Professional advisers, including accountants, insurers, auditors, and legal advisers.

  • Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law.

  • A buyer, investor, lender, successor, or adviser in connection with a merger, financing, restructuring, acquisition, sale, or transfer of all or part of our business.

We require service providers to process personal information only for appropriate purposes and in accordance with applicable contractual and legal obligations.

9. International transfers

NOAVENTI LLC is based in the United States, and our service providers, suppliers, fulfillment partners, and technology providers may operate in the United States, Canada, or other countries.

As a result, your personal information may be transferred to, stored in, or processed in countries outside your state or country of residence.

Those countries may have different privacy laws, and information may be accessible to courts, law-enforcement agencies, or regulatory authorities under applicable local law.

Where required, we use appropriate contractual, organizational, and technical safeguards for international transfers.

10. Data retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services.

  • Complete transactions.

  • Maintain business and tax records.

  • Resolve disputes.

  • Prevent fraud.

  • Enforce agreements.

  • Comply with legal and regulatory obligations.

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system, transmission method, or storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential.

12. Your privacy rights

Depending on your place of residence and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request information about how we collect, use, and disclose personal information.

  • Request correction of inaccurate or incomplete personal information.

  • Request deletion of personal information, subject to applicable legal exceptions.

  • Withdraw consent where processing is based on consent.

  • Object to or restrict certain processing where applicable.

  • Opt out of certain advertising or marketing activities where applicable.

  • Request a portable copy of certain information where applicable.

  • Exercise your privacy rights without unlawful discrimination.

To submit a privacy request, contact support@westbrook-lighting.com with the subject line “Privacy Request.”

We may need to verify your identity before completing a request and will only request information reasonably necessary for verification.

An authorized representative may submit a request where permitted by applicable law. We may require proof of authorization and identity verification.

13. Your privacy rights

Depending on your state of residence, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, and to opt out of certain uses. To make a request, contact us using the details below. We will respond in accordance with applicable law.

You may request access to the personal information we hold about you and ask us to correct inaccurate information.

You may also withdraw consent to certain uses or disclosures, subject to legal or contractual restrictions.

Withdrawal of consent may affect our ability to provide certain services where the information is necessary to provide those services.

Questions, complaints, or privacy requests may be directed to us at support@westbrook-lighting.com.

If we are unable to resolve your concern, you may have the right to contact the privacy or consumer protection authority of your state.

14. Marketing communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

You may opt out of marketing text messages by following the instructions provided in the message.

Even after opting out of marketing communications, we may continue sending non-promotional communications relating to your orders, shipping, returns, refunds, security, customer service, or other transactional matters.

Marketing emails are sent in accordance with applicable law, including the CAN-SPAM Act, and every message includes a way to unsubscribe.

15. Children’s privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided us with personal information, please contact support@westbrook-lighting.com so that we may investigate and take appropriate action.

16. Third-party links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of those third parties.

We encourage you to review their privacy policies before providing personal information.

17. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.

The revised version will be posted on this page with an updated “Last updated” date.

Where required by applicable law, we will provide additional notice or obtain consent.

18. Contact us

For questions, complaints, or privacy requests, contact:

NOAVENTI LLC
Doing business as Westbrook Lighting
30 N Gould St, STE R
Sheridan, WY 82801
United States

Website: westbrook-lighting.com
Email: support@westbrook-lighting.com
Telephone: +1 720 803 05 70

Customer service hours:
Monday to Friday, 9:00 AM–5:00 PM ET