We ship to addresses in the contiguous United States: the 48 mainland states and Washington, D.C. We do not currently deliver to Alaska, Hawaii, U.S. territories (such as Puerto Rico or Guam) or military addresses (APO, FPO, DPO).

Orders are processed within 1 to 3 business days. Delivery then takes 5 to 9 business days, for an estimated total of 6 to 12 business days from the date of your order. You receive a tracking number by email as soon as your order ships. 
Full details are in our Shipping Policy.

Standard shipping is free on orders of $75 or more. Below $75, a flat rate of $4.95 applies. The exact amount is shown at checkout before you pay, and nothing else is added for shipping.

Yes. As soon as your order ships, we email you a tracking number with a link to follow your parcel. The first carrier scan sometimes shows up only several business days later, so no movement right after shipping is normal.

Yes, within 30 days of delivery. The light must be unused, uninstalled and sent back complete, with all parts and its original packaging. Please contact us before sending anything back so we can give you the return instructions. Return shipping is paid by the customer, unless the item arrived damaged, defective or incorrect.

Full conditions are in our Refund Policy.

Email us at support@westbrook-lighting.com right after you notice the problem, with your order number, a short description and clear photos of the item and its packaging. Keep the light and the box until we reply. Once the issue is confirmed, we send a replacement or a replacement part, or issue a refund, and if the item needs to come back, the return shipping is on us.

Email us at support@westbrook-lighting.com. Our customer care team answers Monday to Friday, 9am to 5pm ET.